Terms & Conditions

Xtoy recommends reviewing the characteristics of the items before selecting them and ask any questions before ordering by contacting our customer service department customer info@xtoy.es

The customer browses our online store to your shopping incorporating those items you wish to purchase. After the selection of items, choose the method of payment and shipping. Prior to the order, you can register by filling out a form with your personal data, or by entering your password in the event and be registered to checkout click "pay" Once this process will get a message to your email with all the details of your order.
Important: Xtoy advised to verify the copy of the order to hit your inbox to verify your billing, shipping, etc.
Prices shown include 21% VAT and are valid for Spain. Do not include shipping costs, unless the order total exceeds 25 € total purchase (including current discounts) and sending it to Spanish territory, in which case shipping is free (see point 6 below), The prices shown are valid except typing error and while stocks last. May vary without notice.
All products are new and are presented in their original seal or packing.
3.1 Displaying and colors of products
You can display images with larger product image zooming in it. Because the color display on the screen depending on the settings thereof may be a slight variation in color and detail with respect to reality. No returns or exchanges will be accepted because the color is not exactly the same as expected.
Pack 3.2 Shipment
For your safety and peace of mind we ship your order within boxes or packages that do not reveal any marks, logos or external signs containing product, ensuring the confidentiality and security that customers require. No one will know what you receive or pick. The sender of the consignment is Andrew Lucas Ridaura - Passionate LS
No refunds for hygiene in some cases and in others, because they are consumable products.
If the product delivered does not match the content of the order, please let us know immediately and will process your issue xtoy@apasionada.eu ASAP.
Once you have made your purchase, please click on "My Account" and then "Order History" and you know, at all times, the state where your order is. Some of the states are:
Pending (unpaid)
Processed (processed and paid)
Canceled (canceled)
In most of our products, the delivery time is a maximum of 14 days. However, in "Gangas 48h" total delivery period is only 48 hours in Spain. Shipments and deliveries are made Monday through Friday, excluding holidays.
This is the table of shipping costs:

7.1. Transfer
If you choose this method of payment receive in your email the details of your order and the data from our account to make the transfer or bank deposit, then you must report the payment by sending the voucher to info@apasionada.eu. In case of not receiving notification of payment within 5 business days of the request made, given by LS Passionate canceled the order.
This payment method is available for Spain.
7.2. COD.
Be made only with purchases from 50 € in the province of Valencia.
7.3. PayPal - Visa / MasterCard / American Express
Payment by credit card is the most widespread in internet payments, we offer you the possibility to pay with your Visa, Mastercard or American Express using PayPal secure gateway. From a simple, fast and secure you make payment for the order. For more information about PayPal Spain click here.
You will receive an invoice or proof of purchase by mail and / or email. All false orders or attempted fraud will be reported to the authorities. They provide all the information needed to assist in the investigation.
Through our email customer xtoy@apasionada.eu or any of the phones +34 96 129 06 69 / +34 675 125 490.

Icon List

  • Browse through the categories and products from our web until you find what you want to buy.


  • You can add the products to the shopping cart and edit the quantities.

Icon List

  • Complete your order by filling out the delivery address forms. You can buy as a registered user or guest. Select method of payment and shipping.

Icon List

  • You will receive your order by Nacex.

    If you prefer, you can pick up your order in Paiporta with free shipping.